About the Role

Join zerohash as a Settlement and Trading Operations Engineer and help drive the efficiency of our global value transfer infrastructure. This role is perfect for a detail-oriented professional with a few years of experience who enjoys combining financial operations with technical problem-solving. You will play a key part in ensuring our digital asset and fiat transactions move seamlessly while using your technical skills to improve our daily workflows.

Note: Please submit your CV in English.

Responsibilities

• Daily Settlement Execution: Oversee and manage the end-to-end processing of crypto and fiat transfers, ensuring all transactions are finalized accurately and on time.
• Data Reconciliations: Perform frequent checks between internal records and external statements to identify and resolve any discrepancies or "breaks" in account balances.
• Technical Troubleshooting: Investigate failed transfers or mismatched data by querying databases and reviewing transaction logs to find the root cause of issues.
• Workflow Automation: Use basic scripting (e.g., Python or Excel macros) to automate repetitive manual reconciliation tasks and increase operational speed.
• Reporting & Analytics: Generate recurring reports and dashboards to track transaction health, settlement volume, and operational performance for leadership.
• Cross-Functional Support: Work closely with the Product and Engineering teams to test new features and provide feedback on internal settlement tools.
• Client Support: Serve as a technical point of contact for institutional clients to help resolve transaction inquiries quickly and effectively.

Requirements

• Experience: 2-4 years of professional experience in financial operations, payments, or a related back-office settlement role.
• Technical Familiarity: Basic proficiency with Python or similar scripting languages to help with data manipulation and automation.
• SQL Knowledge: Ability to write basic SQL queries to retrieve and analyze data from internal databases.
• API Basics: Familiarity with how APIs work (e.g., using Postman to check transaction statuses) is a strong plus.
• Attention to Detail: A track record of high accuracy in transactional environments where precision is critical.
• Education: Bachelor’s degree in Finance, Computer Science, Economics, or a related field.
• Communication: Strong ability to explain technical issues clearly to both technical and non-technical stakeholders.

Benefits Offered

We believe that the best way to succeed is by having a happy, motivated and healthy team. We offer the following benefits:

• Healthcare Insurance: Zero Hash covers roughly 100% of employee premiums as well as a portion of spouse/children
• Vision & Dental Insurance
• Mental Health and Wellness Program
• Equity Ownership and Early Exercise
• Maternity & Paternity Leave
• Educational budget of $1000
• WFH stipend of $500
• WeWork All Access Membership
• Visa Sponsorship
• 401k

About zerohash

zerohash's full stack financial infrastructure seamlessly connects fiat, crypto and stablecoins, enabling a better way to move and transfer money and value globally. zerohash provides the complete technical infrastructure (delivered through API and SDK) as well as the global regulatory stack to easily and compliantly send, receive, store, and convert fiat, crypto, and stablecoins, in one platform.

Start-ups, enterprises and Fortune 500 companies, including Stripe, Interactive Brokers, Shift4, Franklin Templeton, and MoonPay embed our infrastructure to power a diverse range of use cases: cross-border payments, commerce, trading, remittance, payroll, tokenization, wallets and on and off-ramps.

Backed by Interactive Brokers, Point72 Ventures, NYCA, Bain Capital, and tastytrade.

The zerohash Culture

All zerohash employees are guided by the following characteristics and core principles:

• Independence/Ownership - An ability to work autonomously. Join Zero Hash, pitch ideas, and shape the work you do.
• Passion - We are innovating quickly and challenging the status quo. We want you to think big, be creative and ​make a difference every day.
• Collaborative - A good attitude and respect for others. We’re teammates, not co-workers. Everything we do is a shared success and equally a shared failure - we talk in terms of “we” not “me”.
• Initiative - An ability and passion for learning and asking questions. We will champion you, challenge you and push you to achieve your best - and we expect you to do the same.
• Empathy - An ability to listen, respect and understand your co-workers, customers and everyone you interact with no matter how different they are to you. We are proud of our diversity.
• Adaptability - An ability to respond quickly. We are in a fast-paced industry and so we expect you to be creative when solving a new problem and comfortable under pressure.
• Transparency - We believe that transparency is critical to empowering everyone to make the best decisions, both the company to its people and vice versa. Both as an organization and as individuals, we need to admit mistakes and learn from them.
• Integrity - Integrity creates trust. As both an organization collectively and as individuals, it is our most valuable asset.

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For candidates based in Colorado, please contact colorado-wages @zerohash.com to request compensation and benefits information regarding a particular role(s). Please include with your email the city you reside (or intend to reside in Colorado) and the title/link to the roles you're interested in.