Thought Machine’s mission is bold - to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world’s most innovative fintechs, and the Financial Times recognised us as one of Europe’s fastest-growing companies in 2023.
We are looking for a confident and proactive HR Advisor to join our HR Business Partnering team on a 6-month fixed term contract. This role will provide key support across the employee lifecycle and act as a critical link between our HRBPs and People Operations Coordinators. It’s a great opportunity for someone with solid generalist HR experience who thrives in a collaborative, fast-paced environment and enjoys rolling up their sleeves to get things done.
Duties
Business Partnering Support
- Support HRBPs in delivering key people initiatives and partnering with business managers.
- Prepare documentation and gather insights ahead of employee relations and performance discussions.
- Support cyclical HR activities (e.g. performance reviews, promotions, engagement surveys) across business areas.
- Draft letters, and templates for HRBPs and ensure all documentation is up to date and compliant.
- Coordinate exit processes including scheduling, documentation, and tracking of themes.
Employee Relations and Advisory - Provide first-line advice and guidance to managers on HR policies and employment law, escalating complex matters where needed.
- Track and manage absence, performance, and probation cases, ensuring process compliance and follow-up actions.
- Support with note-taking in ER meetings where required, maintaining discretion and professionalism.
- Monitor case trends and flag issues or hotspots proactively to the Lead HRBP.
Data, Systems & Compliance - Ensure HRIS (Workday) records are accurate and up to date, including tracking changes, terminations, and contract amendments.
- Support the team in compiling reports and insights from people data to inform decision-making.
- Ensure documentation and actions are audit-ready and legally compliant.
- Collaborate with People Operations to maintain strong data quality and handover on transactional activities.
Projects & Continuous Improvement - Support the delivery of people-related projects across the business (e.g. onboarding redesign, policy updates, change management).
- Contribute to process improvement by identifying areas of inefficiency and helping to implement solutions.
- Champion consistency and high-quality service by maintaining templates, toolkits, and manager guidance.