Thought Machine’s mission is bold - to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years - growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Molten Ventures, Eurazeo, Intesa Sanpaolo, Temasek, Nyca Partners, JPMorgan Chase Strategic Investments, Standard Chartered Ventures, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. Global Finance Magazine named us one of the world’s most innovative fintechs, and the Financial Times recognised us as one of Europe’s fastest-growing companies in 2023.
As a Technical Writer, you will play a key role in creating clear, concise, and user-friendly documentation for our APIs and developer tools. Your work will help engineers effectively understand and use our products. You'll collaborate closely with software engineers, product managers, and client services teams to gather information and ensure our documentation is accurate, up to date, and easy to navigate.
Duties: - Maintain and improve existing documentation, including guides, manuals, tutorials, and code samples.
- Work with engineers and product managers to ensure content is accurate and complete.
- Improve the documentation site by refining content based on user feedback.
- Contribute to team documentation processes and style guides.