General information
Job Title
IT Support Technician
City
Singapore
Country
Singapore
Division
People
Department
Corporate IT
IT Support Technician
Thought Machine
This job is no longer accepting applications
See open jobs at Thought Machine.See open jobs similar to "IT Support Technician" NYCA Partners.IT, Customer Service
Singapore
Posted 6+ months ago
Description
Thought Machine’s mission is bold – to properly and permanently rid the world’s banks of legacy technology. To achieve this, we have developed the foundations of modern banking through core and payments technology which run natively in the cloud. What we are attempting is hard and means we need great people working together to build great technology.
We have grown rapidly in the past few years – growing our team to more than 550 individuals across offices in London, New York, Singapore and Sydney. We have raised more than $500m in funding and are now valued at $2.7bn. Our investors include Temasek, Standard Chartered Ventures, Molten Ventures, Eurazeo, Intesa Sanpaolo, Nyca Partners, JPMorgan Chase Strategic Investments, and more.
We have created a culture enabling our team to produce the best work in the industry, ensuring we have fun along the way. We're regularly cited as having a fantastic workplace culture and have been recognised by Sifted magazine as having one of the highest Glassdoor ratings for a UK fintech company and the most generous employee share package in the industry. We've been named in the IDC list of top 100 fintechs, and the Singapore HR Awards awarded us Gold and Silver for our workplace culture and employee experience.
Duties
- Providing internal in-person support for Thought Machine employees in Singapore and remote support to employees in international offices
- Visit international offices to support employees, only if/when required
- Provisioning and deploying hardware for new and existing employees
- Managing the stock levels and lifecycle of IT hardware
- Checking and maintaining meeting room and other office IT equipment
- Partnering with the other members of the IT team to provide support and enforce IT policies
- Contributing to infrastructure improvements with other members of the team or as independent project
Requirements
Essential
- Solid foundation in MacOS
- Experience troubleshooting desktop and laptop hardware
- Solid understanding of networking concepts
Desirable
- Familiarity with JAMF Pro
- Experience in Linux, or a passion and desire to learn it
- Experience with Cisco networking equipment
- Audio Visual experience
- Google Workspace Administration
- Bash and/or Python Scripting
Benefits
- Highly competitive salary
- Bonus incentive
- Healthcare
- 25 days holiday and public holidays
- Competitive maternity and paternity leave
- $1,500 SGD per year flexible spend benefit
- All the latest tech you need
- A talented and experienced team as your colleagues
- An environment where we encourage learning and progress
Thought Machine is committed to making a measurable positive impact on people's everyday lives. We are an equal-opportunity employer and value diversity at our company. We actively hire candidates who demonstrate technical excellence in their field and welcome people of all ages and backgrounds, providing everyone with equal access to professional development. You are encouraged to apply even if your experience doesn't accurately match the job description.
This job is no longer accepting applications
See open jobs at Thought Machine.See open jobs similar to "IT Support Technician" NYCA Partners.