What we do and why we do it

As the leading end-to-end investment platform for single-family rental homes (SFR), our mission is to reinvent the rental housing ecosystem for the benefit of all. We successfully merge our passion for helping investors build wealth through real estate with cutting edge technology that transforms the way they do it.

How it’s going (and growing)

With a talented team of 750+ Roofsters, our collaborative, can-do culture is what fuels our growth. In 2022, we closed on our Series E, raising $240 million, and have offices in the Bay Area and New York City. Our growth includes recent acquisitions of Stessa (financial and asset management software), RentPrep (tenant screening and placement service for landlords), and Mynd (property management platform for both Retail and Institutional investors). In 2025, Roofstock took an ownership stake in Casago (short-term rental management services), expanding our platform to support both long-term and short-term rental investment services.

About the Role

The Maintenance Technician - HVAC is responsible for performing HVAC work orders within the Phoenix Market and surrounding areas. This role ensures that all HVAC systems across our managed rental properties are maintained in excellent condition and remain compliant with state regulations.

You’ll handle day-to-day HVAC repairs and preventive maintenance, and serve as the primary HVAC resource for our In-House Maintenance team. You’ll support technicians on complex issues, help standardize scopes of work, and ensure HVAC systems across our single-family and multifamily rentals are safe, reliable, and compliant with state and local regulations.

The ideal candidate is a licensed, hands-on expert who is comfortable working independently in the field, collaborating with a broader maintenance team, and using technology to document and manage their work.

Responsibilities

• Perform HVAC-related work orders (repairs, replacements, diagnostics, and troubleshooting) in the assigned market and surrounding areas.
• Perform routine and preventive maintenance on HVAC systems, including furnaces, air conditioners, heat pumps, and related components in apartments, condos, and single-family homes.
• Serve as the go-to HVAC subject matter expert for in-house technicians, providing technical guidance, on-site support, and coaching on more complex systems and repairs.
• Work with leadership to identify recurring HVAC work that can be brought in-house and help standardize scope, pricing assumptions, and best practices.
• Complete thorough HVAC inspections during move-outs, make-readies, property onboarding, and as requested by owners or leadership.
• Perform quality assurance inspections of HVAC work completed by outside vendors to ensure compliance with company standards, local codes, and manufacturer specifications.
• Safely operate hand tools, power tools, diagnostic equipment, and refrigerant-related tools specific to the HVAC trade.
• Work in a safe and compliant manner, adhering to safety standards, EPA regulations, and local mechanical codes while identifying hazards and taking appropriate corrective action.
• Represent the company professionally in the field, clearly explaining findings, recommended repairs, and preventive guidance with a customer-first mindset.
• Accurately document work performed, system conditions, and recommendations using company systems and tools.
• Will be responsible for inventory management of supplies
• Perform other related duties as assigned.

Tool Requirements

HVAC tools-Service Wrench with 3/16" and 5/16" Hex Valve Key Adapter,Refrigerant Manifold for R410A, R22, and R404A with 60" RYB Hoses, Mini Tubing Cutter for 1/4" to 7/8" O.D., FinFix Ergonomic Air Conditioner Fin Combs, Deburring Tool, Gasket Removal Tool with CH20 Gaskets, HVAC Electrical Clamp Meter, Digital Pocket Thermometer, Compact Folding Hex Key Set SAE 9 Sizes, Magnetic Nut Drivers Set 6-Inch Shafts 1/4" & 5/16", 11-in-1 Ratcheting Impact Rated Screwdriver / Nut Driver, Quick Adjust Klaw Pump Pliers 10-Inch, Wire Stripper and Cutter, Adjustable Wrenches 6", 8", and 10",Needle Nose Pliers Side-Cutters 6-Inch, 3/4" PVC Cutter,Screwdriver Phillips & Slotted Bits,etc..

Physical Demands & Work Environment

• Physical Activity: Frequent standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing throughout the workday.
• Lifting: Regularly lift and/or move items 50 lbs or more.
• Environment: Work indoors and outdoors with regular exposure to moving mechanical parts, water, confined spaces, and occasional loud noise.
• Vision: Requires close, distance, and color vision, depth perception, and the ability to adjust focus.

Qualifications

• State HVAC License in the State of North Carolina (Preferred)
• Universal HVAC Certification-EPA Section 608 Universal Certification
• High School diploma or GED equivalency required.
• Valid driver's license
• 5+ years of HVAC experience required.
• Excellent communication skills, including the ability to explain complex plumbing solutions to non-technical stakeholders.
• Tech-savvy with the ability to use mobile applications for work order management, scheduling, and communication.
• Positive, solutions-oriented attitude with a commitment to high-quality work and team collaboration.
• Ability to work a flexible schedule, including evenings and weekends when needed.

Travel Required

Frequent travel within market and regular driving between properties is required.

Location

Phoenix, AZ (and surrounding markets)

Compensation & Benefits

Pay Range: $25.00-$37.00 per hour. Compensation may be adjusted based on experience, skills, and interview performance.

Pay Transparency

Our compensation reflects several US geographic markets. The base pay for this position represents the expected salary for this position. Ultimately, in determining your pay it will be based on several factors including location, job-related knowledge, skills, experience and other job related factors. Roofstock is a total compensation company; the base salary is only part of our total compensation package.

Competitive & Unique Benefits Package

• Generous PTO Policy
• 12 Paid Holidays
• Volunteer Time Off
• Paid Parental Leave
• 401k Program
• Robust health, dental, vision insurance, and more
• Work & Wellness Stipend as $100/month for tools and equipment

Must be authorized to work in the U.S. is a precondition of employment and we are unable to sponsor H1-B Visas at this time.

Any offer of employment is conditioned upon the successful completion of a background investigation.

Equal Employment Opportunity Policy

The company provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to race, color, religion, sex, gender, gender expression, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, marital status, sexual orientation, military or veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, training and social, and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis.