Operational Risk Manager

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Risk team sits at the very core of Revolut. Those special agents work across functions, products, and regions to monitor front-line performance and ensure that the business is on safe footing. People in the Risk team are among the first in the company to get involved in new business initiatives, from app technology, through treasury and finance, to customer support.

We’re looking for an Operational Risk Manager to contribute to improving our risk management framework and governance structures in New Zealand. You'll use data to track daily risk exposures and support reporting to internal and external stakeholders.

If you're up to challenge our operational processes and take them to the next level, let’s get in touch.

What you’ll be doing

• Building and optimising risk management frameworks and processes to prepare Revolut New Zealand for hyper-growth
• Identifying and assessing risks of all types
• Coaching the business to design and implement controls
• Supporting the development and implementation of operational risk policies, procedures, key indicators, and appetite statement
• Developing techniques for quantification of operational risk and resilience, including stress testing and impact tolerances
• Taking ownership of the risk incident management process, ensuring recording of risk events and managing incident reports
• Monitoring operational risk against limits and thresholds, producing respective reports to management and other relevant stakeholders
• Developing and maintaining risk tools and systems
• Monitoring KRI breaches and working with risk owners/Risk team to resolve them within a set timeline
• Conducting presentations and workshops in risk identification and mitigation

What you'll need

• 3+ years of experience in operational risk management within a banking or financial services setting
• An understanding of core operational risk concepts
• Previous examples of practically interpreting and organising complex matters
• To be curious and never accepting of assumptions, with a desire to fully understand how things work
• To be organised with a methodological approach

Nice to have

• Experience with operational risk stress testing and quantification
• Experience with New Zealand financial standards and policies
• Experience working at global organisations

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Important notice for candidates:

Job scams are on the rise. Please keep these guidelines in mind when applying for any open roles.

• Only apply through official Revolut channels. We don’t use any third-party services or platforms for our recruitment.

• Always double-check the emails you receive. Make sure all communications are being done through official Revolut emails, with an @revolut.com domain.

We won't ask for payment or personal financial information during the hiring process. If anyone does ask you for this, it’s a scam. Report it immediately.

By submitting this application, I confirm that all the information given by me in this application for employment and any additional documents attached hereto are true to the best of my knowledge and that I have not wilfully suppressed any material fact. I confirm I have disclosed if applicable any previous employment with Revolut. I accept that if any of the information given by me in this application is in any way false or incorrect, my application may be rejected, any offer of employment may be withdrawn or my employment with Revolut may be terminated summarily or I may be dismissed. By submitting this application, I agree that my personal data will be processed in accordance with Revolut's Candidate Privacy Notice