FinCrime Escalations Officer

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Compliance is a key team that ensures Revolut’s products and processes meet the regulatory requirements and translate this into the best customer outcomes. They’ve got an outstanding ability to find solutions and carry out testing in a purely digital environment. Those data-driven experts know that better people and machines are the most effective way of managing conduct risk.

We’re looking for a Financial Crime Escalations Officer to ensure effective and compliant review of cases escalated to the second line of defence. You'll perform assessments, make decisions for cases, and provide financial crime compliance oversight.

Up for the challenge? Let's get in touch.

What you’ll be doing

• Acting as the escalation point and ensuring high-quality review of cases escalated to second line of defence (sanctions, KYC/KYB, or AML/CTF)
• Supporting responses to regulatory inquiries, other requests from local authorities, and statutory reporting
• Responding to other queries where a second line of defence review is needed
• Supporting management reporting and other financial crime compliance oversight activities
• Working with MLROs, escalating significant cases, and reporting trends
• Monitoring and detecting rare and/or new patterns
• Participating and collaborating with management as needed in projects, training, and implementation of new processes
• Reviewing policies and procedures, advising if changes are required

What you'll need

• Fluency in English and Spanish
• Excellent communication and writing skills
• Experience as a compliance/FinCrime officer in a major financial institution
• Expertise in FinCrime operations, having acted as the escalation point
• Deep knowledge of AML and sanctions regulations
• Expertise using a variety of internal/external systems and databases to complete investigations
• Problem-solving and decision-making skills, with the ability to analyse complex information to identify the key issue/action and drive resolutions
• Presentation skills to communicate risk-mitigating proposals effectively to management
• An understanding of payment systems and markets with a focus on technology and mobile applications
• To be able to work from the Mexico City office (this is a hybrid position)

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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