People Specialist (People Experience)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

The Revolut People team is pivotal to how we support our people and manage a seamless experience for them each day. From onboarding flows to line manager coaching and development, our goal is to create a partnership with our teams that's people-centric and value-adding. Put simply, we come to work to create a fantastic experience that our people love and that starts from the very first point we connect with our new joiners.

We're looking for a People Experience Specialist to ensure our people are operating at their best in a well-structured, high-performance environment. You'll work with our global team to help build and maintain a world-class employee experience for all Revoluters.

If you love seeing the impact of your work while assisting others to do the same, let's get in touch.

What you’ll be doing

• Supporting the People Experience team to deliver KPIs
• Working with the Senior Management team within People Experience to build out processes and procedures to improve employee satisfaction
• Working on team projects to improve employee engagement in identified focus areas
• Managing the end-to-end process for the recognition programme, auditing regularly
• Creating solutions to enhance Revoluters' experience
• Implementing cost reduction ideas
• Liaising with external vendors and local People Experience teams worldwide to ensure speedy delivery of services
• Managing the Employee Engagement Service Desk
• Assisting with coordination and delivery of global onboarding

What you'll need

• Proven experience in a similar role
• Excellent communication skills to effectively collaborate with different departments and personality types
• Passion for company culture and employee engagement
• A track record of delivery in a fast-paced environment
• Demonstrable emotional intelligence and ability to handle complex social dynamics amongst employees
• To see the ‘big picture’ of how people and culture fit into the company’s overall business strategy and goals
• Experience building successful relationships, advising business leaders, and engaging cross-functional stakeholders
• Experience developing key success measures that drive impact
• A joy for helping others
• The ability to explain complex things easily
• To be able to work from the office 3x per week (this is a hybrid position)
• Fluency in English

Nice to have

• Experience in a start-up
• Experience in tech or financial services
• CIPD Qualification
• Experience working in a highly diverse, international team
• Working knowledge of local employment law and HR practices

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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