Subject Matter Expert (Local Payment Schemes)

About Revolut

People deserve more from their money. More visibility, more control, and more freedom. Since 2015, Revolut has been on a mission to deliver just that. Our powerhouse of products — including spending, saving, investing, exchanging, travelling, and more — help our 50+ million customers get more from their money every day.

As we continue our lightning-fast growth,‌ 2 things are essential to our success: our people and our culture. In recognition of our outstanding employee experience, we've been certified as a Great Place to Work™. So far, we have 10,000+ people working around the world, from our offices and remotely, to help us achieve our mission. And we're looking for more brilliant people. People who love building great products, redefining success, and turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Payments team provides first-class support to enable our customers to transfer 50M+ transactions effortlessly every month. We are also internal customer-champions, working with product teams to ensure users stay at the forefront of everything Revolut does.

We’re looking for a Payments Subject Matter Expert with solid experience in local payments operations. The role is crucial for ensuring efficient and secure payment operations, maintaining compliance, and managing relationships with key payment systems in the country. A brave individual who knows how to manage risks and make independent decisions.

Up for the challenge? Let’s get in touch.

What you’ll be doing

• Establishing and maintaining a strong working relationship with local payments systems, acting as the point of contact on behalf of Revolut branch
• Ensuring adherence to all relevant regulations, guidelines, and procedures set by the regulatory bodies
• Conducting payment operations and working with local payments systems
• Overseeing the end-to-end payment processes, including transaction initiation, verification, reconciliation, and settlement through local and international payment systems
• Collaborating with internal IT teams to address any technical issues related to payment systems
• Ensuring smooth operations and efficient communication between the bank and the parties involved in the payment systems
• Generating regular reports on payment activities, volumes, and performance metrics to support decision-making processes within the bank and in compliance with regulatory requirements
• Monitoring and mitigating payment-related risks, such as fraud, errors, and operational disruptions, by suggesting appropriate control measures and conducting periodic risk assessments
• Providing support to internal departments regarding payment processes, compliance requirements, and changes in local payment systems rules and regulations
• Facilitating effective communication between the bank and key stakeholders in the payment service providers regarding any operational, technical, or regulatory matters, as well as participating in relevant industry forums and working groups
• Staying updated with the latest trends, regulations, and innovations in the payment industry, continually enhancing professional knowledge and skills

What you'll need

• 5+ years of experience in payments
• User certifications/trainings for operations in the local payment systems
• In-depth knowledge of local payments relevant legislations
• Fluency in English
• Exceptional communication and writing skills (grammar, brand tone, and voice)

Nice to have

• A bachelor’s or master’s degree in finance
• SQL skills

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

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