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Integration Specialist (Business)

Revolut

Revolut

IT
Porto, Portugal · Kraków, Poland · Porto, Portugal · Portugal · Spain · Spain · Poland · Portugal · Remote
Posted on Wednesday, June 26, 2024

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 45+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

Our Sales team is the engine that drives new customer acquisition and engagement for Revolut Business across the globe. Each area of the department works like special forces: from prospecting to acquisition and activation, they own their market segments with a super solution-oriented approach and use their know-how to grow our customer base at breakneck speed 🚀

We’re looking for a Senior Integration Specialist with strong technical and business skills. This role involves mastering our integrations and APIs, offering excellent customer experience to our current and potential clients, while offering Revolut’s features and advising on solutions for their requirements.

Sound exciting? Keep reading ⬇️

What you’ll be doing

  • Understanding customer requirements and communicating how Revolut can solve their business and technical challenges
  • Providing guidance and support for our API products throughout the customer life cycle, ensuring successful integrations, and creating technical content to demonstrate best practices
  • Acting as a liaison between the Support and Engineering teams to review, solve, and escalate customer issues, while helping to improve customer experience
  • Planning and executing integration engineering end-to-end, from high-level architecture down to code implementation together with our customers
  • Serving as the primary, ongoing technical point of contact for our customers, partners, and sales teams

What you'll need

  • 3+ years of experience as an Integration Engineer, Implementation Support Agent, or Tech Support Agent for a payment provider company
  • 1+ year of experience in customer relations, support, or sales
  • A deep understanding of API building, especially in a cloud environment
  • An understanding of RESTful APIs (concepts, design principles, common practises)
  • Coding skills
  • Fluency in English

Nice to have

  • Experience in a start-up environment
  • Experience collaborating with product teams
  • Fluency in other languages

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.