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Operations Manager (Process)



Bengaluru, Karnataka, India · Gurugram, Haryana, India · Brazil · Gurugram, Haryana, India · Chennai, Tamil Nadu, India · India · Indore, Madhya Pradesh, India · Lithuania · Poland · Portugal
Posted on Wednesday, June 26, 2024

About Revolut

People deserve more from their money. More visibility, more control, more freedom. And since 2015, Revolut has been on a mission to deliver just that. With an arsenal of awesome products that span spending, saving, travel, transfers, investing, exchanging and more, we've helped 45+ million customers get more from their money. And we're not done yet.

As we continue our lightning-fast growth,‌ two things are essential to continuing our success: our people and our culture. We've been officially certified as a Great Place to Work™ in recognition of our outstanding employee experience! So far, we have 10,000+ people working around the world, from our great offices or remotely, on our mission. And we're looking for more. We want brilliant people that love building great products, love redefining success, and love turning the complexity of a chaotic world into the simplicity of a beautiful solution.

About the role

At Revolut, we do Ops differently. Our hyper-talented Operations experts don’t just keep things ticking over. They're given the most complex, hard-to-solve problems in the business. Then they create elegant, scalable solutions that keep pace with our ambitious growth plans. Without our Ops team, we’d be following the herd, not leading the pack — and that’s a place we never want to be 🐑

We're looking for an Operations Manager to join our new decentralised team.

If you dare to streamline processes across Revolut, keep reading.

If you agree that efficient work with as little wasted time as possible leads to exponential growth of an organisation, keep reading.

If you want to gain unparalleled experience at one of the world’s leading fintech companies, for goodness’ sake, stop reading and hit the link below to apply! 🚀

What you’ll be doing

  • Leading continuous improvement initiatives to identify inefficiencies, streamline processes, and implement Lean Six Sigma principles across the organization
  • Developing and deploying standardised processes and automated solutions to support Revolut’s growth
  • Analysing existing workflows to identify areas for improvement, implementing changes to enhance efficiency, and ensuring scalability
  • Leveraging data analytics to identify opportunities for improvement, make informed decisions, and drive business performance

What you'll need

  • At least a 2:1 degree from a top university
  • 5+ years of work experience in engineering
  • Experience in a structured, KPI-focussed environment
  • Hyper-logical thinking and outstanding attention to details
  • Natural curiosity and will to make an impact
  • Demonstrated success in leading and implementing continuous improvement initiatives
  • A solid understanding of scalable process design, automation technologies, and standardisation
  • The ability to take a data-driven approach to identify root causes, measure performance, and drive process improvements
  • A magic skill to break complex problems into smaller ones and to enjoy working with data

Nice to have

  • A university major in a STEM subject (engineering, physics, mathematics, economics, finance, etc.)
  • Experience with SQL, Python, and/or R
  • Experience in sectors like manufacturing, retail, logistics, consulting, etc.
  • Certifications in Lean Six Sigma
  • Experience with value stream mapping (VSM), Kaizen, 5S, 8D, etc.
  • Technical skills in automation tools, such as RPA

Compensation range

  • Vilnius: €2,500 - €5,800 gross monthly*
  • Lithuania: €2,500 - €5,800 gross monthly*
  • Other locations: Compensation will be discussed during the interview process

*Final compensation will be determined based on the candidate's qualifications, skills, and previous experience

Building a global financial super app isn’t enough. Our Revoluters are a priority, and that’s why in 2021 we launched our inaugural D&I Framework, designed to help us thrive and grow everyday. We're not just doing this because it's the right thing to do. We’re doing it because we know that seeking out diverse talent and creating an inclusive workplace is the way to create exceptional, innovative products and services for our customers. That’s why we encourage applications from people with diverse backgrounds and experiences to join this multicultural, hard-working team.

Refer to our Data Privacy Statement for Candidates for details on our data handling practices during your application.