Key Responsibilities:

1. Accounts Receivables Management:
Generate and send accurate invoices to customers.
Monitor customer accounts for non-payments, delayed payments, and other irregularities.
Maintain detailed and accurate records of all invoicing, payments, and collections.

2. Reconciliation:
Reconcile customer accounts to ensure that all payments are accounted for and posted correctly.
Do client partner reconciliations as and when required.
Perform Full and Final Settlement recons for the churn clients.

3. Reporting & Analysis:
Prepare monthly, quarterly, and annual financial reports on the status of receivables and reconciliations.
Assist with the preparation of audit documents related to accounts receivables.

4. Customer Relations:
Serve as the point of contact for customers regarding invoicing and payment inquiries.
Collaborate with all internal stakeholders to address any billing issues.
Build and maintain positive relationships with customers to facilitate smooth payment processes.

5. Process Improvement:
Identify opportunities for streamlining and improving the accounts receivable process.
Implement best practices to enhance the efficiency and accuracy of invoicing and reconciliation.
Assist with system upgrades and the integration of accounting software tools.

Requirements:
Education: Bachelor’s degree in accounting/finance, or related field preferred.
Experience: 3+ years of experience in accounts receivable, reconciliation, or related roles.

Skills:
Proficiency in accounting software (e.g., Xero) and Microsoft Excel.

Strong analytical and problem-solving skills.

Excellent attention to detail and organisational abilities.

Strong written and verbal communication skills.

Ability to work independently and as part of a team.

Experience with ERP systems.

Knowledge of general accounting principles and GAAP.

Previous experience in a high-volume, fast-paced work environment.