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Operational Communications Specialist- Temporary

Payoneer

Payoneer

Marketing & Communications
Petah Tikva, Israel
Posted on Monday, August 14, 2023

A universe of opportunities. Open to you.

Payoneer’s mission is to empower anyone, anywhere to participate and succeed in the global economy. If our mission connects with your values, if you revel in solving complex challenges, and if you want to continuously advance your career, come realize your potential at Payoneer!

Life at Payoneer is a global community, where you’ll work with colleagues all over the world, in a hybrid or remote work frame. As an equal opportunity employer, the only things that matter to us are your skills, your drive, and your desire to have a positive impact on others.

*This is a temporary position

As Operational Communications Manager you will be responsible for the creation and delivery of all business operational communication for Payoneer. The Operational Communications Manager will be eager to tackle the challenges of developing content that aligns with our brand and supports our business goals.

What you’ll do:

  • Collaborate with cross-functional teams within the organization to develop and execute operative campaigns based on specific customer segmentation, or behavioral change objectives.
  • Manage online campaigns from planning to execution, while collaborating with Marketing Data engineers, copywriters, Marketing Operations, etc.
  • Understand the customer journey, from first exposure all the way through their life cycle.
  • Track progress and understand dependencies in order to communicate status and results to project stakeholders on a weekly, monthly, and quarterly basis.
  • Simplify complex topics into clear and concise messaging while maintaining our tone of voice and brand guidelines.
  • Analyze data and monitor various KPIs for our campaigns, developing benchmarks, and making the data accessible on a dashboard.

What we’re looking for:

  • 2-3 years of relevant experience managing projects/communications
  • A tech-savvy team player with great attention to detail who thrives in a fast-paced dynamic and ever-changing environment.
  • Experience targeting and working with enterprise B2B companies and understanding of the B2B user experience.
  • Comprehensive understanding of CRM processes with a strong background in customer communication.
  • A naturally analytical mind combined with solid Excel skills.
  • Ability to work under pressure, multitask and be available off hours (when necessary)
  • Former experience with HTML and marketing automation platforms - big advantage

  • Who we are:

    Payoneer (NASDAQ: PAYO) is the world’s go-to partner for digital commerce, everywhere. From borderless payments to boundless growth, Payoneer promises any business, in any market, the technology, connections and confidence to participate and flourish in the new global economy. Powering growth for customers ranging from aspiring entrepreneurs in emerging markets to the world’s leading brands, Payoneer offers a universe of opportunities, open to you.