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Fraud Prevention Associate

Onbe

Onbe

Administration, Accounting & Finance
Remote
Posted on Wednesday, August 9, 2023

Onbe, a fast-growing FinTech, bringing innovation to a rapidly growing global marketplace, stands for “on behalf.” Because that’s exactly how we work: on behalf of our clients, as their comprehensive payments partner. We transform the way payments are imagined — as an opportunity for innovation, a source of insight to customers, and a way to connect with partners around the globe!

Summary: The Specialist, Fraud Prevention works to prevent and detect fraudulent activity on accounts.

Responsibilities:

  • Identify suspicious transactions resulting from counterfeit cards, account takeover, and data breaches.
  • Review ACH and international money transfers.
  • Analyze sophisticated datasets to detect and prevent known or emerging fraud trends.
  • Review daily, weekly, and monthly reports crafted to recognize and inhibit fraud.
  • Build solutions relating to client and cardholder requests.
  • Manage fraud, travel, and decline escalation queue.
  • Find opportunities for false positive reduction to improve cardholder experience.
  • Suggest new fraud reports or defenses, as well as improvements to existing fraud processes.
  • Contribute to the documentation and/or creation of all fraud processes and procedures.
  • Supervise and manage cardholder website risk engine.

Qualifications:

  • Bachelor’s degree or 2 years of professional experience.
  • Proficient in Microsoft Office with focus on Excel and Word.
  • Experience using data mining tools (SQL/Snowflake preferred).

The base salary range for this position is between $50,338 to $56,700, with eligibility for an annual bonus. The actual base salary offered depends on a variety of factors, including but not limited to the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, business needs, and market demand. Our competitive benefits includes medical, dental, vision, wellness, 401(k) matching, unlimited PTO, work from anywhere, generous parental leave, and more! Our job titles may span more than one career level. All candidates are encouraged to apply.

This position can be office-based, hybrid, or fully remote in the continental United States. Onbe’s employee base is mostly clustered in the Eastern and Central time zones, with offices in suburban Philadelphia and suburban Chicago. Some periodic travel may be required.

At Onbe, a diverse group of people, ideas, and perspectives are key to achieving phenomenal things. For over 25 years, our focus has remained on building a culture of openness and ingenuity, where employees come together to innovate and build disbursement solutions that make the lives of our clients and their consumers and workforces easier and better. Our definition of success includes celebrating differences and affirming belonging. To that end, we ask employees to come to Onbe as they are and contribute their diverse perspectives, identities, and experiences.

We believe that the recruiting phase is only the very beginning of diversity and inclusion. At Onbe, we’re constantly evolving the way we celebrate diversity every day and in everything we do. With several internal committees that are dedicated to mental and physical wellness, diversity, inclusion, and community outreach, we are committed to making a culture that is inclusive to all.

Onbe is proud to be an equal opportunity employer. We seek out ways to create a mindful workforce that embraces diversity and celebrates a culture of inclusion. We do not discriminate against employees or job applicants on the basis of race, color, ancestry, national origin, sex (including pregnancy), gender identity, sexual orientation, marital or family status, religion, age, disability, genetic information or military service. Our equal opportunity policy applies to all decisions of employment including hiring, placement, promotion or advancement, termination, layoff, recall, transfer, compensation, training and leaves of absence