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Commissions Administrator & Data Support

GoCardless

GoCardless

Customer Service
Leeds, UK
GBP 18,400-43k / year + Equity
Posted on Aug 21, 2025

About Us at GoCardless

GoCardless is a global bank payment company. Over 100,000 businesses, from start-ups to household names, use GoCardless to collect and send payments through direct debit, real-time payments and open banking.

GoCardless processes US$130bn+ of payments annually, across 30+ countries; helping customers collect and send both recurring and one-off payments, without the chasing, stress or expensive fees. We use AI-powered solutions to improve payment success and reduce fraud. And, with open banking connectivity to over 2,500 banks, we help our customers make faster, more informed decisions.

We are headquartered in the UK, with additional offices in Australia, France, Ireland, Latvia, Portugal and the United States.

At GoCardless, we're all about supporting you! We’re committed to making our hiring process inclusive and accessible. If you need extra support or adjustments, reach out to your Talent Partner — we’re here to help!

And remember: we don’t expect you to meet every single requirement. If you’re excited by this role, we encourage you to apply!

The role

We’re looking for a meticulous and data-focused Commissions Administrator & Data Support specialist to join our Revenue Operations team in Leeds.

In this role, you’ll ensure sales commission payments are accurate, timely, and fully aligned with company policies, while keeping our key datasets clean, consistent, and report-ready. You’ll work closely with Sales, Finance, and Operations to keep our processes running smoothly and provide the insights that drive business performance.

What excites you

Commissions Administration

  • Managing the full monthly commission process — from data collection and validation to calculation, approvals, and payment.
  • Ensuring all commission calculations are accurate and compliant with plan rules.
  • Responding to commission queries from commercial teams with clarity and professionalism
  • Maintaining up-to-date commission plan documents and records.

Data Support & Reporting

  • Producing and distributing clear, actionable sales performance reports and dashboarding
  • Supporting ad-hoc data analysis requests for leadership and operational teams.
  • Working with system administrators and data leads to improve data capture and reporting.

What excites us

  • Strong numerical and analytical skills with excellent attention to detail.
  • Advanced and solid Excel/Google Sheets skills (pivot tables, lookups, formulas).
  • Experience with CRM systems (Salesforce an advantage) and, preferably, commission management platforms such as Qobra, Xactly, Varicent, CaptivateIQ
  • Highly organised with the ability to work to tight deadlines.
  • Clear communicator, able to explain data and processes to non-technical colleagues.
  • Experience in commissions, payroll, finance, or sales/revenue operations

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

Base salary range: £18,400 - £43,000

Base salary ranges are based on role, job level, location, and market data. Please note that whilst we strive to offer competitive compensation, our approach is to pay between the minimum and the mid-point (£18,400 - £27,600) of the pay range until performance can be assessed in role. Offers will take into account level of experience, interview assessment, budgets and parity between you and fellow employees at GoCardless doing similar work.

The Good Stuff!

  • Wellbeing: Dedicated support and medical cover to keep you healthy.
  • Work Away Scheme: Work from anywhere for up to 90 days in any 12-month period.
  • Hybrid Working: Our hybrid model offers flexibility, with in-office days determined by your team.
  • Equity: All permanently employed GeeCees get equity to share in our success.
  • Parental leave: Tailored leave to support your life's great adventure.
  • Time Off: Generous holidays, 3 volunteer days, and 4 wellness days annually.

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the payment network of the future, and to achieve our goal, we need a diverse team with a range of perspectives and experiences. As of July 2024, here’s where we stand:

  • 45% identify as women
  • 23% identify as Black, Asian, Mixed, or Other
  • 10% identify as LGBTQIA+
  • 9% identify as neurodiverse
  • 2% identify as disabled

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability at GoCardless

We’re committed to reducing our environmental impact and leaving a sustainable world for future generations. As co-founders of the Tech Zero coalition, we’re working towards a climate-positive future. Check out our sustainability action plan here.

Find out more about Life at GoCardless via X, Instagram and LinkedIn.