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Product Analytics Manager

GoCardless

GoCardless

Product, Data Science
London, UK
Posted on Monday, July 8, 2024

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 85,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The role

At GoCardless, we excel in experimentation to optimize user acquisition, activation, and retention through continuous discovery and data-driven decision making. As a Product Analytics Manager, you will own the strategy for measuring impacts across Product and Marketing within our Growth Group. You will be instrumental in crafting and executing strategies that leverage data analytics to accelerate user engagement and revenue growth. Your insights will be turned into actions as your expertise helps drive the future of GoCardless.

We use BigQuery, Amplitude and Looker

What excites you

  • Drive Experimentation: Own and refine experimentation processes to generate actionable insights that drive core business metrics, enabling quick action on high-impact opportunities.
  • Strategize and Measure: Develop and execute strategies for testing changes to our core product and marketing activities, focusing on increasing user engagement and accelerating revenue.
  • Define and Track Metrics: Establish key product metrics and track KPIs to monitor progress, uncover new hypotheses, and drive continuous improvement.
  • Influence Roadmap: Collaborate closely with Product Leaders to shape the product roadmap through data-driven insights and strategic recommendations.
  • Enhance Data Coverage: Champion the enhancement of product data coverage and the implementation of user tracking best practices, mentoring team members to foster a data-driven culture.
  • Continuously innovate on the practices and the tools we rely on to deliver the right insights at the right decision points (A/B Testing, Analysis (SQL), Visualisation (Looker), Tracking (Amplitude), Automation (Python)).

What excites us

  • You have experience leading a high performing analytics team working on SaaS web apps or B2C products.
  • You have a background working in similar fast paced product-driven teams and are great at communicating insights to a range of audiences, including senior stakeholders, to drive data-informed product decisions.
  • You have extensive experience owning and developing experiment processes, including running A/B tests, and have a very strong understanding of testing and experimental design
  • You have advanced SQL skills and intermediate Python/R skills
  • You have extensive experience with data visualisation tools (Looker, PowerBI, Tableau etc.) and develop compelling visualisations which influence decision making and business understanding
  • You’re a self-starter who proactively seeks out ways to improve data capabilities at GoCardless and generates insights that help product teams uncover new opportunities.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GeeCees receive equity so we can share in the success we achieve together
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We make it happen, working with urgency and taking personal accountability for getting things done. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Our Values form part of the GoCardless DNA, and are used to not only help us nurture and develop our culture, but to deliver impactful work that will help us to achieve our vision.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2023;

42% identify as women

28% identify as Black, Asian, Mixed or Other

9% identify as LGBTQIA+

9% identify as neurodiverse

2% identify as disabled

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report

Sustainability

We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.