Companies you'll love to work for


Communications Executive



Marketing & Communications
London, UK
Posted on Thursday, August 24, 2023

About us

At GoCardless we believe bank payments are the best way to pay and get paid. We also believe that bank account data is a powerful tool to make better, faster decisions. We’re making it easy to use both- for businesses everywhere.

GoCardless is used for domestic and international payments by 75,000+ organisations and counting, processing more than $30 billion across 30 countries. We’re an award-winning London based fintech, with additional offices in Riga, Paris and Melbourne.

The role

We are seeking a Communications Executive to join our Marketing, Brand & Comms Group. This role is an opportunity for early career communications professionals to develop their knowledge and skills across the communications discipline - with a specific focus on social media.

Based in our London office, you will be working closely with the Comms team to support integrated brand and communication strategies.

You will help manage our global corporate social platforms (primarily LinkedIn and Twitter), which will involve content ideation, planning and publishing, community management and liaising with customer support. You will also assist with issues management and the development of strategies for campaigns/projects. You’ll be responsible for reporting and tracking using a variety of tools including media monitoring, Google analytics and social media platforms.

This role will report to our Global Head of PR and will involve close collaboration with the Social Media Lead for our Small Business audiences.

What excites you

  • You’ll be passionate about ideating, creating and producing content that resonates and adds value, working with internal and external resources.
  • You’ll understand the importance of protecting and enhancing a brand's reputation via social media, through the careful management of issues and crisis communications.
  • You’ll enjoy data gathering and interpreting it to help inform future decisions, including reporting on a monthly and ad-hoc basis.
  • You’ll have an eye for storytelling, turning complex and technical information into something that can easily be absorbed on a social platform.

What excites us

You don’t need to have experience in the payments or financial world. Rather, you’ll be passionate about marketing communications and a fast learner with an interest in disruptive technologies that are helping to create a better world for businesses.

  • Skills: Excellent written and verbal communication skills (English), attention to detail, strong project management skills, and creativity.
  • Experience: Some experience in social media, marketing, communications, or a related field is preferred.
  • Personal qualities: strong interpersonal skills, ability to work in a team environment (virtually and office-based), and the ability to work in a fast-paced environment.

We don’t expect you to meet every requirement. If you’re excited by this role, we encourage you to apply.

(some of) The good stuff

  • Wellbeing - stay healthy with dedicated support and medical cover
  • Work away scheme - you can apply to work away from your country of residence for up to 90 days in any 12 month period
  • Adaptive Working - allows you to work flexibly, around your lifestyle
  • Equity - all permanently employed GCs get equity to help you make a valuable contribution
  • Parental leave - to suit everyone embarking on life's great adventure
  • Time off - generous holiday allowance, + 3 annual volunteer days, + 4 annual business-wide wellness days (‘GC Fridays’)

Life at GoCardless

We're an organisation defined by our values; We start with why before we begin any project, to ensure it’s aligned with our mission. We act with integrity, always. We care deeply about what we do and we know it's essential that we be humble whilst we do it. Working this way creates the GC magic- the reason we all love showing up to work.

Diversity & Inclusion

We’re building the bank payment network of the future and our ambition is to move money anywhere, for anything, for anyone. If we’re going to achieve this goal, we need to build a team of ‘GeeCee’s’ that is as wonderfully diverse as the world we live in - with a multitude of perspectives, experiences & backgrounds.

We’ve got a long way to go, but here’s how we’re doing as of June 2022;

Female Employees - 46%

Ethnic background - 32%

Identify as LGBTQIA - 10%

Neurodivergent - 9%

We’re rooting for you during your application and GoCardless aims to provide reasonable adjustments to make our recruitment process as remarkable and accessible as we can. Please speak to your Talent Partner if you need extra support.

If you want to learn more, you can read about our Employee Resource Groups and objectives here as well as our latest D&I Report


We’re committed to reducing our impact on the environment, leaving a more sustainable world for future generations. In 2021 we became co-founders of the Tech Zero coalition, a group of businesses committed to taking climate action as part of the UNFCCC Race to Zero. We aim to reduce our impact and to create positive change on the natural world. Check out our sustainability action plan here.

Find out more about Life at GoCardless via Twitter, Instagram and LinkedIn.