Forage is building the modern payments stack that powers inclusive commerce. Our technology enables grocers, delivery platforms, and point-of-sale systems to seamlessly accept EBT payments both online and in-store. Beyond infrastructure, we’re helping SNAP EBT shoppers stretch their grocery budgets every week, making healthy food more affordable and accessible to the 42 million Americans on food assistance.

Backed by leading fintech investors, Forage is a fast-growing startup with a clear vision and real-world impact, feeding tens of thousands of families daily. Our team is made up of kind, driven individuals who take ownership, move quickly, and collaborate closely. We value humility, curiosity, and a shared commitment to making a difference.

We’re not just building payments infrastructure — we’re helping feed tens of thousands of families each day, and transforming grocery access for millions more. Watch our story and see why we do what we do.

What We’re Looking For

An action-oriented Product Manager to help grow Forage’s online payments business, focused on helping B2B customers drive revenue with regulated payment methods, starting with EBT and expanding as we scale. In this role, you’ll make a critical contribution at Forage by building innovative products that deepen our differentiation and key partnerships with customers such as DoorDash, Uber Eats, Gopuff, Thrive Market, and many others, all while increasing food access for the 42 million Americans who receive EBT benefits.

You’ll own the roadmap to grow our customers’ online payments revenue, building cutting-edge technology that makes it easier for retailers to:

Onboard, integrate, and launch new regulated payment methods, starting with EBT
Optimize their payments program with Forage, including onsite marketing and checkout integration based on our data-driven recommendations

This role requires significant direct engagement with enterprise customers and GTM teams. If you love working with customers, not just hearing from them secondhand, you could be a good fit. Additionally, you’ll collaborate closely with teammates at Forage across engineering, design, data science, and more to deliver compelling features while partnering with GTM teams to drive adoption and engagement.

As an early product leader at Forage, you’ll also have the opportunity to set the direction for a product that directly impacts financial inclusion and access to nutrition.

Key Responsibilities

Shape our strategy and roadmap to grow payment volume with online retailers — Define, prioritize, launch, and improve features that make Forage’s B2B products intuitive, powerful, and delightful to use.
Understand our users and opportunities — Conduct user research, analyze product analytics, and synthesize qualitative and quantitative evidence to continuously learn from our customers and help the team iterate informed by those learnings.
Drive growth and engagement — Partner with marketing, design, data science, and finance to optimize retailer onboarding, integration, and activation across their product surfaces.
Collaborate cross-functionally — Work closely with engineering, design, legal, and security to deliver growth while preserving reliability, trust, and compliance. Build strategic relationships with external partners to advance our priorities, including some of the world’s largest and most sophisticated retailers and delivery platforms.
Measure what matters — Rally the team around ambitious, measurable, and focused success metrics and use them to evaluate product performance and to inform prioritization.
Shape company and team culture — As an early PM and leader, help define how Forage builds empathetic, user-driven products rooted in mission and impact.

Qualifications

4+ years of experience as a Product Manager, ideally with impact you can point to from working on B2B2C or B2B products in fintech, ecommerce, or a related complex domain.
Proven ability to ship impactful features that improved B2B customer acquisition, activation, and retention. You can cite user insights and data points that speak to the significant impact you’ve driven.
Experience leading product discovery and experimentation, including direct engagement with B2B customers. You know how to validate hypotheses quickly and how to get creative to scale what works.
Strong communication and storytelling skills; you can translate complex ideas into simple, digestible concepts for a wide range of audiences. You’re excited by the opportunity to adapt messaging to our diverse customer stakeholders, such as executives, marketers, accountants, data scientists, and more.
Motivated by the opportunity to advance food access and financial inclusion and aligned with Forage’s values, especially Mission-First and Act Like an Owner.

Our Offer:

Your base salary would fall within the bands below. Please keep in mind that the equity portion of your offer is not included in these numbers and represents a significant part of your total compensation.

Compensation $150k-$170k USD base + equity + benefits
Meaningful work that makes a positive impact on our society.
100% of Medical, Dental and Vision premium coverage for yourself and dependents.
Enjoy regular team lunches at our San Francisco or New York offices, fostering collaboration and connection over great food.
A fun and caring environment that prioritizes transparency, growth, and ownership.
A talented, diverse, high-achieving, and humble team with diverse backgrounds and viewpoints.

Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries at our headquarters in San Francisco, California. Individual pay is determined by work location, job-related skills, experience, and relevant education or training.

We aim to review every application within 4 business days of submission and provide feedback on each of your interviews within 2 business days of completion. If you don't hear from us, please reach out to your recruiter or careers[at]joinforage[dot]com directly to get an update on your candidacy.

Integrity & Fairness: To maintain a fair and equitable hiring process for all candidates, we require that interviews and exercises be completed without the use of AI-powered tools. We assess candidates based on their direct experience, judgment, and communication.

Please note: We are not engaging with third-party recruiters or agencies for this role. We kindly ask that you refrain from contacting us regarding recruitment services. Fees will not be paid for unsolicited resumes sent to Forage.

Please note: Forage is unable to provide visa sponsorship for this role. Applicants must have work authorization that does not require visa sponsorship now or in the future.

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