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Mailroom and Administrative Associate

Covr Financial Technologies

Covr Financial Technologies

Administration
Houston, TX, USA
Posted on Thursday, July 11, 2024

Mailroom and Administrative Associate

REPORTS TO: Fulfillment Team Lead
DEPARTMENT: Insurance Operations
FLSA STATUS: Non-Exempt
TRAVEL: None
WORK SCHEDULE: M-F, subject to change according to business needs
LOCATION: Houston, TX – 100% onsite

COMPANY OVERVIEW:
Covr Technologies is a market leading insurance-as-a-services platform (InsurTech) that simplifies the buying process for life, long-term care, and disability insurance products sold through financial and wealth management advisors, banks, credit unions, RIAs, consumer brands and fintech channels. There are over 25,000 financial advisors using our platform and over 30,000 insurance applications completed on our platform since 2016. Our platform has processed close to $5 billion in claim benefits for end-consumers.

Covr’s platform provides a simpler way for people to protect what matters most and a better consumer experience. We have streamlined the insurance application and underwriting process from days to minutes using A.I. technology. Covr has a dynamic and transparent work environment where we create opportunities for our employees to grow. We embrace a flexible work environment that encourages high productivity and job satisfaction. We have strong core values: Client First, Collaboration, Innovation and Fun!
Job Summary: The Mail and Policy Delivery Associate plays a crucial role in enhancing our clients’ experience by ensuring the fast and accurate issuance and delivery of insurance policies. This role involves opening, sorting, scanning, and distributing mail from various sources (email, fax, and postal service) while maintaining the highest level of confidentiality. The Associate will use multiple technologies to ensure accurate document processing, postage management, and delivery, collaborating closely with internal teams to provide a seamless client experience. Additionally, the Associate will support various administrative tasks to ensure the smooth operation of the department.

Essential Job Functions, Duties, and Performance Responsibilities:
  • Open, sort, scan, and distribute incoming mail.
  • Process outgoing mail using postage software and equipment.
  • Organize, input, scan, and mail out time-sensitive documents.
  • Oversee and distribute information received into various centralized email boxes.
  • Handle live checks securely.
  • Maintain strict confidentiality in all tasks.
  • Assist with data entry and maintaining accurate records.
  • Coordinate with internal departments to support administrative needs.
  • Prepare and maintain reports as required.
  • Manage office supplies and ensure inventory is up to date.
  • Provide general administrative support, including scheduling meetings, managing calendars, and handling phone calls.
Job Specifications and Qualifications:
Education:
  • High School diploma required.
Skills and Experience:
  • Experience in the life insurance industry is advantageous.
  • Strong written and verbal communication skills.
  • Exceptional attention to detail.
  • Self-motivated, with the ability to learn and adapt to new processes and situations regularly.
  • Strong computer skills with the ability to quickly become proficient in internal systems.
  • Ability to maintain focus in a busy environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent organizational and time management skills.
  • Ability to multitask and prioritize tasks effectively.
BENEFITS PACKAGE:
We offer a competitive benefits package:
  • Hourly rate of $19.00 with $1200 annual bonus incentive
  • Paid Time Off (PTO): 3 weeks to start, increasing with years of service
  • Paid holiday’s – 11 days
  • Medical, Dental and Vision – 80% of monthly premium paid by Covr for all full-time employees
  • Adult and child orthodontia
  • Health Savings Account (HSA) with quarterly company contributions
  • Short-Term and Long-Term Disability
  • NEW - Pet insurance for cats and dogs!
  • 401(k) with company match
  • Company paid Life and AD&D insurance for all full-time employees.
  • Supplemental Life and AD&D insurance up to 5x’s salary for employee
  • Supplemental Life and AD& D plans offered for spouse and dependents
  • Flexible Spending Accounts (FSAs): medical, dependent, parking and transit
Covr is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities. Please note that we do not provide immigration sponsorship for this position.