Who We Are

Coverdash is the fastest growing startup and SMB focused-insurtech agency, powered by the industry’s most advanced embedded technology and partnership strategies. Our mission is to help growing businesses purchase and manage business insurance from the places they trust most. Our simple and powerful embedded technology helps partners offer insurance to existing customers with a single line of code.

Coverdash was founded by a team with deep fintech and financial services experience and is the first insurance-as-a-service platform. We have raised over $16 million to date from top investors including NYCA (Affirm, Fundbox, Acorns, Gemini), Bling Capital (Lyft, Square, Instacart, Palantir), World Insurance Labs (HubSpot, DocuSign, Twitter), Expansion VC (Postmates, AngelList, Lemonade).

Headquartered at our brand new state-of-the-art office in the heart of NYC, Coverdash remains a remote friendly working environment. Our rapidly growing team is a smart, dynamic, and fun-loving group privileged to be collaborating with some of the world’s most innovative embedded partners.

Job Title

Accounts Receivable Specialist

The Role

As an Accounts Receivable Specialist, you play a key role in ensuring insurance premiums are collected accurately and on time, helping protect client coverage and support Coverdash’s financial health. This role exists to reduce policy cancellations due to non-payment, improve cash flow, and deliver a positive payment experience for our clients.

You’ll work closely with Operations, Finance, and Customer teams to follow up on outstanding balances, communicate with clients, and continuously improve billing and collections workflows. This is an ideal role for someone who is detail-oriented, proactive, and comfortable taking ownership in a fast-growing insurtech environment.

What You’ll Do

• Proactively follow up with clients on outstanding insurance premium payments to ensure timely collection

• Send payment reminders and notices via email, phone, and SMS using defined communication workflows

• Maintain accurate and up-to-date records of payment statuses and client communications in internal systems

• Respond to client inquiries related to billing, payments, and notices with clear and professional communication

• Collaborate with Operations, Finance, and Customer Service teams to resolve payment issues and discrepancies

• Monitor accounts to reduce non-payment risk and prevent policy cancellations

• Prepare regular reports on accounts receivable status, follow-up activity, and trends for internal stakeholders

• Ensure all billing and collection activities comply with internal policies and regulatory requirements

• Contribute to improving and refining billing and collections processes as the company scales

Who You Are

Required

• 1–3 years of experience in accounts receivable, collections, customer service, or a similar role

• Strong attention to detail and accuracy in record keeping

• Excellent English communication skills (written and spoken)

• Comfortable communicating with clients via phone, email and SMS

• Highly organized with the ability to manage multiple accounts and priorities

• Proactive, dependable, and able to work autonomously

• Problem-solver with a customer-focused mindset

• Comfortable working in a fast-paced, evolving startup environment

Nice to Have

• Experience with insurance policy billing or premium collection processes

• Previous experience in an insurtech, fintech, or startup environment

• Background working with U.S.-based clients or teams

Work Environment

• Location: Belgrade, Serbia (Hybrid)

• Working Hours: 1:00 PM - 9:00 PM (Belgrade time)

• Employment Type: Full-Time

Why Coverdash?

• Be part of a fast-growing insurtech company transforming commercial insurance

• Gain hands-on exposure to U.S. insurance operations and modern insurance technology

• Work with a collaborative, global team that values ownership, transparency, and growth

• Build a strong foundation for long-term career growth within operations or insurance roles

Compensation
Our salary ranges are based on paying competitively for our size and industry and are one part of our total compensation package that also includes benefits and other perks.

Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skill set, location, and business need. The base pay range provided is subject to change and may be modified in the future.

Coverdash is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.